評(píng)論
打印
Cancel a reservation
取消預(yù)訂
A:Room reservations. May I help you?
訂房服務(wù)，有什么可以幫忙的嗎？
B:Yes. I'd like to cancel a reservation, because the travel schedule has been changed.
由于旅行行程的改變我想取消預(yù)訂的房間。
A:That's OK. Could you tell me in whose name was the reservation made?
好的，請(qǐng)告訴我預(yù)訂者的姓名。
B:White.
懷特。
A:Can you spell it?
您能拼寫一下嗎？
B:Yes. W-H-I-T-E.
好的。W-H-I-T-E。
A:And what was the date of the reservation?
您預(yù)訂的時(shí)間？
B:From October 18th for 4 nights.
從10月18日開始，4個(gè)晚上。
A:Excuse me, but is the reservation for yourself or for another party?
麻煩問一下，預(yù)訂者是您本人還是其他人呢？
B:It's for my boss.
是我的老板。
A:Well, may I have your name and phone number, please?
好的，可以留下您的姓名和電話號(hào)碼嗎？
B:Yes, it's Ellen Smith, and my number is (0211) 232-3982.
好的，艾倫·史密斯，電話是(0211) 232-3982。
A:Thank you, ma'am. I will cancel Mr. White's reservation from October 18th for 4 nights. My name is Liu Lin and we look forward to another chance to serve you.
謝謝您，女士。我將幫您取消懷特先生從10月18日開始4個(gè)晚上的預(yù)訂。我的名字是劉琳，希望今后有機(jī)會(huì)再次為您服務(wù)。
B:Thank you the same, Miss Liu.
也謝謝你，劉小姐。
A: It's my pleasure. Goodbye.
不客氣，再見。
