Returning a Defective Item 退還有缺陷產品
A: How can I help you today?
我能為您做點什么?
B: I am returning something that I bought yesterday.
我來退還昨天在這兒買的東西。
A: What would you like to return?
你想退什么?
B: I'm returning a cellphone.
我要退手機。
A: Was there somethinig wrong with it?
出現什么問題了嗎?
B: It's defective.
有點缺陷。
A: What isn't working on it?
是什么讓它不工作了?
B: It keeps turning off on it's own.
它總自己自動開機和關機。
A: Alright, do you have the receipt?
好的,你帶收據了嗎?
B: I have it right here.
我帶來了。
A: I'm going to take care of this and refund your money.
我會處理這件事,并且退還你的錢。
B: Thanks for your help.
謝謝你的幫助。