評論
打印
【Trancript】
We have two Smiths
A：Thank you for calling ABC Company, may I help you?
B：I’m Liu Yi. I’d like to speak to Mr. Smith.
A：Sorry, we have two Smiths, Robert Smith and James Smith, which one would you like to speak to?
B：I’d like to speak with Mr. Robert Smith.
A：He is on the line.
