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用英語接商務電話需注意的幾個方面
實用口語:六句話讓掛電話不再難
實用收藏:辦公室白領實用電話大全
N: hello?
L: good morning, Nathaniel. This is Leah calling from the International Student Office.
N: good morning.
L: the reason I'm calling is because Ms. Collins will not be able to call you back until next week.
N: oh. I had hoped she would have called me back yesterday.
L: she's terribly sorry about that. She had to leave the office suddenly and won't be able to returen until next week. She hopes you understand.
N: is there someone else I can talk to?
L: she asked me to call you to book an appointment with someone else today. When are you free today?
N: any time after 2 pm today would be good for me.
L: Mr. Liu is available at 2:15 today. Will that work for you?
N: I'd prefer to speak with Ms. Fonda.
L: I'm afraid she isn't available this afternoon. She has an opening at 11:30 this morning. Will that work for you?
N: that will be fine.
L: ok, we'll be expecting you at 11:30. See you then.
