M: Excuse me, can you help me? I would like to change rooms if possible, I couldn’t sleep at all last night, because the people in the room next to mine were making a lot of noise, also if at all possible, I’d like a room that doesn’t overlook the street, between the noisy neighbors and the highway outside, I didn’t sleep a wink.

F:I am so sorry to hear that sir, let me check and see what is available, what room are you in now?

M:I’m on the 6th floor, room 698,I’v had many problems with that room, just this morning, I called someone up to fix the light fixture in the bathroom, it didn’t work, and it still doesn’t work.

F:Oh,dear, well,it looks like we have a few rooms available, can I put you into a room on the 17th floor? It has a balcony and it doesn’t face the highway.

M: Ok, that would be very nice! What do I need to do to transfer?

F: Let me check you out of your old room, you have to sign here, and acknowledge these changes and also the charges to your previous room. Then I can hook you right up to room 1780.

M: Mmm, I don’t think the charges are right, can you explain them please?

講解

Overlook: 眺望;俯瞰
The house on the hill overlooks the valley.
小山上的房子俯瞰著山谷。

Fix: 修理;校準;整理;收拾
We are going to have the TV fixed.
我們要請人把電視修好。

Face: 面向;正對
The building faces the big river.
這房子面向著大河。