●否定的回答
我們希望您能理解我們這次行動的理由。
We hope you will understand our reason for this action. *表達不利于對方的事情時，重要的是在表達方式上下工夫。
我們很難接受……
It would be difficult for us to accept... *還有商量余地的情況下。
It would be difficult for us to accept the revision to our shipping schedule. (就我們的裝船日程來說，再作修改會是很困難的。)
非常遺憾，我們不能……
We regret that we are unable to... *已沒有商量的余地。
We regret that we are unable to alter our pricing schedule. (很遺憾，我們不能更改價目表。)
除……之外，沒有選擇的余地。
We have no alternative but to... *用于最后階段的信函中。alternative 是指“替代的手段、方法”。
因此，我們采取的立場是……
Consequently we are in the position to... *后接否定性的內(nèi)容。consequently 表示“最終結果地”。

●我方的行為和說明
我非常高興地向您推薦……
We are pleased to recommend...to you.
我們與……有非常親密的關系。
We work closely together with...
我們已經(jīng)得知……
We are also told that...
修改后規(guī)定……
The amendment provides that... *amendment “改正”。
The amendment provides that you can no longer ship after the tenth of each month. (更改后的規(guī)定是每月10號以后不能裝船。)
以下的條件表明……
The following conditions show that... *用于否定的內(nèi)容時。
The following conditions show that each shipment must arrive before noon. (以下的條件表明各種貨物必須在正午以前送到。)
這種變更意味著將會推遲……
The effect of this change will be to delay...

●表明謝意和希望
我們非常感謝本次交易和……
We appreciate your business and...
We appreciate your patronage and...
……還有對貴方的友好表示感謝。
..., and wish to thank you for your kindness.
我們非常感謝你們提供的意見。
We would appreciate receiving your comments.
We would appreciate it if you could send us your comments.
我們非常歡迎你們提出寶貴意見。
We shall be interested in receiving your comments.
We shall be interested in hearing your comments.

●顯示熱情和誠意
我們確信……
We are confident that... *confident “確信的”。
我們就……的可能性表示極大的熱忱。
We are enthusiastic over the possibilities of... *enthusiastic “熱心的，狂熱的”。
我們非常歡迎此事有所發(fā)展。
We welcome this development very much. *development “(形勢等)進展，發(fā)展”。
我們將繼續(xù)做我們所能做的一切。
We will continue to do all we can to...
We will continue to do all we can to develop a stronger working relationship between our companies. (為了使我們兩家公司的商務關系更加緊密，我們將做出我們所能做的一切。)
我們將竭盡全力地……
We will do our utmost to... utmost “最大限度”。
We will do our utmost to develop new markets. (為開發(fā)新市場我們將竭盡全力。)
為了擴大……，我們將付出最大的努力。
We shall do whatever we can to extend...
We shall do whatever we can to extend our service. (為了擴大服務，我們將付出最大的努力。)
我們將一直地努力提供給您我們最優(yōu)惠價格。
We will always endeavor to offer you our most favorable rates. *endeavor “認真地努力”。
就……一事，請您盡管放心。
You may rest assured that... *rest assured 為短語，“放心”。
You may rest assured that your shipment will arrive on time. (貴公司的貨物將按時到達，請放心。)
You may be certain that...

●通知、希望得到通知
我們希望就此事今后經(jīng)常保持聯(lián)系。
We wish to keep you fully informed on this matter.
We wish to keep you fully posted on this matter.
在本項目實行之際，煩請通知我們一聲。
Kindly inform us when this is put into effect. *put into effect “實施，實行”。
Kindly notify us when this is put into effect.
Please let us know when this is put into effect.

●對否定性回答的補充
我們相信您能夠理解我們的立場。
We feel certain you will understand our position in this matter.
盡管如此，我們將做我們所能做的一切……
Nevertheless, we will do everything we can to... *nevertheless “然而，盡管如此”。
對于……，就我們來說，沒有異議。
There is no objection, as far as we are concerned, in...
There is no objection, as far as we are concerned, in raising the prices. (就提高價格一事，我們完全沒有異議。)
為作為今后的參考，我們已將此事存入了我們的文檔。
These have been placed into our files for future reference. *for future reference 表示“為了作為今后的參考”。