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Third, Rockwell First Point Contact. It is a global provider of complete customer contact solutions that support multiple channels, including voice, e-mail, web, wireless and VoIP, through a unique open interaction infrastructure. The first to develop technology to help automate customer call centers, Rockwell FirstPoint Contact has a 30 year global reputation for reliability, dependability, on-time, on-budget delivery and superior customer service.
第三，羅克維爾第一接觸點(diǎn)。這是一個(gè)全套顧客接觸解決方案的全球供應(yīng)商，這些方案支持多種渠道，包括聲音、電子郵件、網(wǎng)站、無線和和VoIP。采用的是一種獨(dú)特的開放式互動(dòng)基礎(chǔ)結(jié)構(gòu)。第一個(gè)開發(fā)技術(shù)使顧客服務(wù)電話中心自動(dòng)化的就是“羅克維爾第一接觸點(diǎn)”。他們30年來，由于可靠、可仰賴、及時(shí)并且依照預(yù)算的送達(dá)，還有超凡的顧客服務(wù)而譽(yù)滿全球。
