評論
打印
Dear Sir or Madam,As a regular passenger of your train, I am completely disappointed to find that the service you provide is far from satisfactory.
尊敬的先生或女士，作為貴列車的一位常客，我很失望地發現貴方提供的服務遠遠不能令人滿意。
Therefore, I am writing this letter to draw your attention to the matter in the hope that the present situation will be much improved.
因此，我寫這封信是希望引起您對這一問題的關注，能夠很大程度地改進現狀。
As we all know, punctuality is essential to the railway service.
眾所周知，準時對鐵路服務非常重要。
However, the train is delayed from time to time, which brings me much trouble and inconveniences.
然而，這趟列車經常晚點，給我帶來很多的麻煩和不便。
Worst of all is the bad manners of your stewards and stewardesses.
最難以忍受的是貴列車男女乘務員糟糕的態度。
From their services, we cannot understand the saying, "The customers are the gods."
從他們的服務中，我們很難體會到：“顧客就是上帝”。
I believe you will take this matter into serious consideration and give a satisfactory reply as soon as possible.
我相信您會認真考慮這個問題，并盡快給出滿意的答復。
At the same time, I sincerely hope that you will review your management system.
同時，我真誠地希望您能檢查管理系統。
I would be glad to see improvements in your railway service.
我將很高興看到貴方列車服務的改進。
Yours Faithfully, Li Ming
您真誠的，李明
