評(píng)論
打印
經(jīng)典對(duì)話
(C= Cashier G=Guest)
C: Good morning, sir. May I help you?
G: Yes, I'd like to check out.
C: Certainly sir. May I have your room key, please?
G: Sure, here it is.
C: Just a moment, please. I'll draw up your bill for you.
(After a while)
C: Mr. Johnson, your bill totals US $520. How would you like to make the payment?
G: By credit card. Do you accept Visa?
C: Yes, Mr. Johnson.
G: Here you are.
C: (Print the card) Could you sign here, please?
G: Sure.
C: Thank you, Mr. Johnson. Here is your credit card and your receipt. Have a nice trip.
常用句型百寶箱
1. 結(jié)帳基本應(yīng)對(duì)
(1)Just a moment, please. The cashier will have your bill ready in a moment. 請(qǐng)稍等，收銀員馬上會(huì)準(zhǔn)備好您的賬單。
(2)I will calculate/draw up the bill for you. 我?guī)湍Y(jié)帳單。
(3) Thank you for waiting, Mr. X, here is your bill. Would you like check? 讓您久等了，X先生。這是您的賬單，您要核對(duì)一下嗎？
(4) Would you like a breakdown of the bill? 您的帳目要細(xì)分嗎？
(5)That's much more than I expected. 那比我預(yù)料中的要超出許多。
(6)Shall I explain some items for you? 要我解釋什么收費(fèi)款項(xiàng)嗎？
(7) If you think there is any error in your bill, we can check it for you. 如果您認(rèn)為帳目有錯(cuò)，我們可以為您核對(duì)一下。
(8)“L” stands for laundry, and “T” means telephone call charge. L代表洗衣費(fèi)，T表示電話費(fèi)。
(9)I am afraid it is not enough to cover the amount/ can't cover the amount. 恐怕那不夠付賬。
(10) How would you settle the bill/ make payment? 您打算如何付賬呢？
(11) In cash/ By credit card/ By travel's check. 用現(xiàn)金、信用卡、旅行支票付賬。
(12) May I have an invoice? 可以給我開(kāi)張發(fā)票嗎？
(13) Certainly, sir. May I know the name of your company? 當(dāng)然可以，先生。請(qǐng)問(wèn)貴公司寶號(hào)？
(14) Here's your change and receipt/invoice. 這是您的零錢(qián)和收據(jù)/發(fā)票。
(15) I'll call the bellman to take your baggage down. 我會(huì)叫個(gè)服務(wù)員給你行李拿下來(lái)。
2. 由第三方付款的結(jié)帳退宿
(1)Your bill will be paid by XX company./ XX company has arranged to pay your bill. 您的賬單由XX公司支付。
(2)Could you make out two separate bills for me? 可以給我分開(kāi)兩張賬單嗎？
(3)What charges does each bill cover, please? 請(qǐng)問(wèn)每張賬單博啊闊那些費(fèi)用？
(4) One bill covers the room rent and telephone rate. They are paid by our company. 一張賬單包括房租和電話費(fèi)，這些是由我們公司支付。
(5) May I have your signature, please? 請(qǐng)您簽個(gè)名，好嗎？
(6) Could you sign your name here, please? 請(qǐng)您在這兒簽名，好嗎？
(7) May I have two of your business cards, please? 給我兩張您的名片，好嗎？
(8) May I have two of your business cards, please? 請(qǐng)給我兩張您的名片，好嗎？
