如果是face to face的交談，你還能手舞足蹈，擠眉弄眼來表達清楚意思。可是……當在電話中，呃……為難了吧？怎樣用英語流暢地說清楚信息呢？電話口語速成來啦！　　Here are some typical phrases that you can use in a telephone conversation.
　　以下是一些當你需要用英語打電話時，需要用到的典型詞組。
　　Answering the phone 接電話時
　　Hello? (informal)
　　Thank you for calling Boyz Autobody. Jody speaking. How can I help you?
　　Doctor’s office.
　　Introducing yourself 自我介紹
　　Hey George. It’s Lisa calling. (informal)
　　Hello, this is Julie Madison calling.
　　Hi, it’s Gerry from the dentist’s office here.
　　This is she.*
　　Speaking.*
　　*The person answering says this if the caller does not recognize their voice.
　　Asking to speak with someone 我要找……
　　Is Fred in? (informal)
　　Is Jackson there, please? (informal)
　　Can I talk to your sister? (informal)
　　May I speak with Mr. Green, please?
　　Would the doctor be in/available?
　　Connecting someone 我幫你轉給……
　　Just a second. I’ll get him. (informal)
　　Hang on one second. (informal)
　　Please hold and I’ll put you through to his office.
　　One moment please.
　　All of our operators are busy at this time. Please hold for the next available person.
　　Making special requests 特殊要求！
　　Could you please repeat that?
　　Would you mind spelling that for me?
　　Could you speak up a little please?
　　Can you speak a little slower please. My English isn’t very strong.
　　Can you call me back? I think we have a bad connection.
　　Can you please hold for a minute? I have another call.
　　Taking a message for someone 記錄留言
　　Sammy’s not in. Who’s this? (informal)
　　I’m sorry, Lisa’s not here at the moment. Can I ask who’s calling?
　　I’m afraid he’s stepped out. Would you like to leave a message?
　　He’s on lunch right now.Who’s calling please?
　　He’s busy right now. Can you call again later?
　　I’ll let him know you called.
　　I’ll make sure she gets the message.
　　Leaving a message with someone 留個口信
　　Yes, can you tell him his wife called, please.
　　No, that’s okay, I’ll call back later.
　　Yes, it’s James from CompInc. here. When do you expect her back in the office?
　　Thanks, could you ask him to call Brian when he gets in?
　　Do you have a pen handy. I don’t think he has my number.
　　Thanks. My number is 222-3456, extension 12.
　　Confirming information 確認信息
　　Okay, I’ve got it all down.
　　Let me repeat that just to make sure.
　　Did you say 555 Charles St.?
　　You said your name was John, right?
　　I’ll make sure he gets the message.
　　Finishing a conversation 掛電話
　　Well, I guess I better get going. Talk to you soon.
　　Thanks for calling. Bye for now.
　　I have to let you go now.
　　I have another call coming through. I better run.
　　I’m afraid that’s my other line.
　　I’ll talk to you again soon. Bye.
　　【小編】若是想去外企工作的童鞋，一定會接到或是需要撥打不少英文的電話。現在就練習起來咯！禮貌又正式的電話用語一定會讓對方刮目相看，或許會以為你是native speaker哈哈！