Test 16
Section A
11.
M: If I ever see that guy again, I'm definitely going to tell him a thing or two.
W: Take it easy. Remember, our policy is that the customer is always right. You don't want to argue with a customer even if you think you are absolutely right.
Q: What can be inferred about the man?
正確答案：A
解析：tell him a thing or two是“要跟他理論理論、教訓教訓他”的意思，說明男士很生氣。所以A正確。根據選項可以預測題目是問男士的感受或對男士的描述。注意，不要對原文內容做“想當然”的過分推斷。女士說的argue“爭吵”一詞就提示了答案。

12.
W: I just can't stand my job anymore. My boss is not supportive at all.
M: If I were you I wouldn't take it anymore. I'd let him know how I feel.
Q: What does the man suggest the woman do?
正確答案：D
解析：女士報怨她的工作，男士回應說：“如果我是你，我就不會把這些憋在心里，我會讓他知道我的感受。”Talk to her boss directly是I'd let him know how I feel的同義替換，所以選D。注意男士說的wouldn't take it anymore中it指的是女士前面對于老板不滿的想法而非指job，所以B、C錯；A對話中沒有提及。If I were you是虛擬語氣，這是短對話的常考點，必須注意。