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Across the globe two million people stay in Airbnb rentals every night, from New York to New Delhi, Wichita to Warsaw. But a recent Vice news investigation uncovered a pattern of alleged deception and fraud of customers booking rentals only to discover the actual property was nothing like the online photos. Run-down, dirty, even abandoned. Reporter Alicante started digging after it happened to her. There were holes punched in the wall. Door handles are hanging off. No kitchenware or anything like that. The owners nowhere to be found. Today Airbnb announced major changes, pledging to verify all seven million properties and owners over the next year.
We're gonna make sure that we can stand behind every single listing, every single host to make sure that every single listing is accurate, the informations accurate, the photos are what you say they are. And a new money-back guarantee if your rental isn't as advertised. Just last week five people were killed at a party in an Airbnb rental in California that drew more than a hundred people. The company determined to end unauthorized parties and abusive conduct. Airbnb says it's adding a 24 hour neighbor hotline for emergencies and promising to review any guests reservation that looks high-risk.
