Dialogue six would you like to leave a message

A: Hello, this is public relations department, Mandy Samson speaking?

B: Hello, I am looking for Ms. Kathy Wills.

A: Who is this?

B: Brook Walt, a friend of Kathy.

A: I am sorry, Ms. Wills is not in the office right now, would you like to leave a message

B: Please tell Ms. Wills that I called and she can call me back at 4 p.m. today.

A: Ok, does she have your number?

B: Yes, please make sure that she gets the message.

A: Of course, Goodbye.

Dialogue seven put her through

A: Asian Computer Company, Good morning.

B: Good morning, may I speak to Mr. Walt please?

A: May I ask who is calling please?

B: This is Kathy Wills from the great universal advertising agency.

A: Just a minute Miss Wills.

B: Mr. Walt, Miss Wills from great universal advertising agency wants to speak to you.

C: Put her through, please. Hello, Brook Walt speaking.

Dialogue eight I dialed the wrong number

A: Hello, this is Helen

B: Hello, I am looking for Albert Clerk

A: I am sorry, there is no Albert Clerk at this office.

B: Isn’t this Mr. Clerk’s number?

A: There must be some mistake.

B: Is this 83314260?

A: No, this is 83314268.

B: I am sorry, I dialed the wrong number. Sorry for disturbing you.

A: It doesn’t matter.

B: Thanks, bye.

Dialogue nine I will check it immediately

A: Good morning, Asian Computer Company, can I help you?

B: Morning, this is Miss Barry, I ordered four computer sets from your company three days ago but they haven’t arrived yet.

A: Oh, I am sorry, I will check it immediately. Can I have your full name, address and phone number?

B: Yes, Nicole Barry, 3966 Erhuan East Road, 83532353.

A: Thank you, I will check it with our delivery department and call you back, please accept our sincere apologies.

B: Oh, That’s all right, I will be waiting for your call.

Dialogue ten I am planning to visit your company

A: Good morning, Atlantic Software, how may I help you?

B: Hello, this is Brook Walt from Asian Computer Company, could I speak to Marry King please?

A: Just a moment please, I have Brook Walt on the line for you.

C: Thank you. Hi, Brook, nice to hear from you.

B: Hi, I’ve got a meeting with customer in Guangzhou next Monday, I was hoping we could arrange to meet up during my trip there.

C: I am afraid I won’t be in the office on Monday.

B: Well, actually I am planning to visit your company next Tuesday.

C: It would be best for us if you could come on Tuesday afternoon. I will show you around our office and we will run through some of the details.

B: Sounds great. I will look forward to seeing you next week.

C: Same here, see you next week.