初級(jí)商務(wù)英語口語目錄

　　Lesson One 自我介紹
　　（Self-Introduction）
　　Lesson Two 更多了解
　　(Effective Question and Answer Techniques)
　　Lesson Three 電話技巧
　　(Western telephone etiquette)
　　Lesson Four 制定日程
　　(Setting agenda for meetings, travel and events)
　　Lesson Five 安排事物
　　(Inviting, accepting, declining, offering, refusing)
　　Lesson Six 商業(yè)用餐
　　(Translations on foods, showing opinions)
　　Lesson Seven 工作之余
　　(Choosing and developing topics of conversation)
　　Lesson Eight 工作面試
　　(Job interview)來源：考試大
　　Lesson Nine 辦公自動(dòng)化
　　(Office Automation)
　　Lesson Ten 商業(yè)會(huì)議
　　(At the Meeting)
　　Lesson One自我介紹 （Self-Introduction）
　　Welcoming
　　On behalf of …, I’m very glad to welcome you… It’s a pleasure to see you here. Welcome to… Thank you for coming all this way. Self Introduction
　　Please let me introduce myself. I’m… How do you do? My name is… May I introduce myself? I’m… It’s a pleasure to make your acquaintance. My name is… Third-party Introduction
　　It’s my pleasure to introduce you to … I’d like to introduce you to … A, let me introduce you to … A, I’d like you to meet … A, I don’t believe you’ve ever met … This is … He’s in charge of… He looks after… He’s our … Director/Manager. Offering
　　Let me get you a coffee. Would you like a coffee? Let me take your coat.Small talk topics
　　Travel How’s your flight? How do you like our city? Is this your first visit to…? Did you have a good trip? Was it easy to find here? Weather
　　It’s a beautiful day, isn’t it? I heard it’s going to rain this afternoon. My flight was cancelled because of the heavy snow. There will be a storm tomorrow. Finally we’ve gotten a beautiful day. I hate the summers here. There’s too much rain and it’s usually very hot. I’m a spring/summer/autumn/winter person. Cold, isn’t it? I’m freezing. It’s lovely/sunny/warm. It was dismal/cloudy/cold/damp/wet/stormy/windy. Accommodation
　　How’s your hotel? It’s very comfortable/convenient/luxurious. The service is excellent. It’s rather noisy/dirty. The service is rather slow. The rooms are a bit cramped. Sample Dialogue
　　A: Welcome to ABC. I’m John Smith. I look after the accounting department here.
　　B: Nice to meet you. My name is Susan Wong.
　　A: Nice to meet you, Susan. How was your trip?
　　B: Slow. It was caught in awful traffic.
　　A: Sorry to hear that. Anyway, have you checked in?
　　B: Yes.
　　A: Everything OK?
　　B: Fine.
　　A: So how do you find our weather?
　　B: It’s hot. When I left home, it was only ten degrees.