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Staff are brought together to celebrate achievements by their unit and hear about each other's successes. We've realised that it isn't the results, but the social interaction and recognition that provide the real rewards for employees.
員工們聚在一起慶祝他們所在單位的成就，并了解彼此的成功。我們意識到，為員工提供真正獎勵的不是結果，而是社會互動和認可。
Let me give you an example of Performance Management in action. When we replaced our California distribution centre with a state-of-the-art facility, we decided to train all its managers in Performance Management before we took on any new staff. The managers then applied the approach when the centre was up and running, and achieved amazing results: average staff attendance at work was ninety-five per cent as opposed to around eighty-five per cent in other centres. This made it the most cost-effective by far.
讓我給你舉一個實際的績效管理的例子。當我們用最先進的設備取代加州分銷中心時，我們決定在聘用任何新員工之前，對其所有經理進行績效管理方面的培訓。然后，管理人員在中心建立和運作時采用了這種方法，取得了驚人的成果：平均工作人員出勤率為95%，而其他中心的出勤率約為85%。這使它成為迄今為止最具成本效益的中心。
In Texas, we have our first distribution centre established with completely new staff, and all the supervisors and managers were trained from the start in Performance Management principles.
在德克薩斯州，我們建立了第一個配送中心，配備了全新的員工，所有的主管和經理從一開始就接受了績效管理原則的培訓。
