文本：

　　EDWARD GREEN: Hello, my name is Edward Green. I would like to speak to Mr. Smith, please.

　　愛德華.格林：你好，我是愛德華.格林。請史密斯先生接電話。

　　SMITH'S SECRETARY: I am sorry, but Mr.Smith isn't available.

　　史密斯的秘書：對不起，史密斯先生現在不在。

　　EDWARD GREEN: Okay. I'll ring back. Does Mr. Smith have a direct line?

　　愛德華.格林：那好吧。我再打過來。史密斯先生有直線電話嗎?

　　SMITH'S SECRETARY: I'm sorry but the number is confidential.

　　史密斯的秘書：對不起，號碼保密。

　　EDWARD GREEN: Okay. Thank you.

　　愛德華.格林：好的。謝謝。

　　JENNY ROSS:It's very difficult to speak to Mr. Smith.

　　詹妮.羅斯：想跟史密斯先生通電話真難。

　　EDWARD GREEN: Yes, I know.

　　愛德華.格林：是啊，我知道。

　　NOVO RECEPTIONIST: Good morning, RUYJ Advertising.

　　NOVO 接待員：早上好， RUYJ 廣告公司。

　　DON BRADLEY: Good morning. This is Don Bradley. Can I talk to Phil Watson, please?

　　堂.布拉德利：早上好。我是堂.布拉德利。請菲爾.沃森接電話?

　　NOVO RECEPTIONIST: What company are you from please?

　　NOVO 接待員：您是哪家公司的?

　　DON BRADLEY: Bibury Systems.

　　堂.布拉德利：Bibury系統公司。

　　NOVO RECEPTIONIST: I'll put you through.

　　NOVO 接待員：我給您轉過去。

　　DAVE Phil Watson's phone.

　　戴夫菲爾.沃森的電話。

　　DON BRADLEY: Good morning. Can I talk to Phil, please?

　　堂.布拉德利：早上好。請菲爾聽電話

　　DAVE: Can I ask who's calling please?

　　戴夫：能問一下您是哪位嗎?

　　DON BRADLEY: Don Bradley from Bibury Systems.

　　堂.布拉德利： Bibury系統公司的堂.布拉德利。

　　DAVE: Well, Mr. Bradley, I'm afraid Phil's not in the office at the moment.(He is not here right now./He is not available right now.)

　　戴夫：哦，布拉德利先生，菲爾目前不在辦公室。

　　Can I take a message or would you like to ring him on his mobile (cell)phone?

　　讓我給他捎信還是您打他的移動電話?

　　DON BRADLEY: I'll try his mobile. Can I have the number please?

　　堂.布拉德利：我還是打他的移動電話吧。請問號碼是多少?

　　DAVE: 0802 54377

　　戴夫：0802 54377

　　DON BRADLEY: Just let me check that. Zero eight zero two five four three double seven.

　　堂.布拉德利：讓我對一下。0802 54377。

　　DAVE: That's it.

　　戴夫：對。

　　DON BRADLEY: Thanks.

　　堂.布拉德利：謝謝。

　　PHIL WATSON: Hello. Phil Watson.

　　菲爾.沃森： 你好。菲爾.沃森。

　　DON BRADLEY: Hello. Phil, this is Don Bradley.

　　堂.布拉德利：你好。菲爾，我是堂.布拉德利。

　　PHIL WATSON: Hello, Don. Sorry to keep you waiting. How are you?

　　菲爾.沃森： 你好， 堂。抱歉讓你久等。你身體好嗎?

　　DON BRADLEY: I'm fine, thanks. Can we meet? We have a new product and I want you to see it.

　　堂.布拉德利：好，謝謝。我們能見個面嗎?我們有了新產品，我希望你看一下。

講解：

　　1.Hello, my name is Edward Green. I would like to speak to Mr. Smith, please.

　　這一句是給人打電話時自報家門的話。然后要說清楚找誰。可以按照上述說法，也可以說："Can I speak to Mr. Smith?"或"Is Mr. Smith there?""Can I talk to Phil Watson, please?"

　　2.I am sorry, but Mr.Smith isn't available.

　　打電話要找的人不在時這樣說。也可以說："Sorry,he is not here.""He is not in."

　　3.What company are you from please?

　　詢問別人是屬于哪個公司的。一般情況下如果你打電話過去，一定要先說清楚自己是哪個公司的，這樣讓別人感到比較清晰明朗。

　　4.I'll put you through.

　　這是轉接電話時的用語。

　　5.Can I ask who's calling please?

　　詢問是誰在打電話。也可以直接問:"Who is that,please?"

　　6.Can I take a message or would you like to ring him on his mobile (cell)phone?

　　留口信可以用take a message來表示。或者如果當事人不介意的話可以說出他的手機號碼或者直線電話。比如前面：I'm sorry but the number is confidential.電話是保密的 ，這樣就只能take a message或者ring back了。

　　7.Just let me check that.

　　別人報給你電話號碼時一定要核對一遍，確保萬無一失。

　　8.Sorry to keep you waiting. How are you?

　　讓別人久等時一定要說這一句表示道歉。