1. abandon rate 掛斷率(衡量客戶(hù)服務(wù)質(zhì)量的指標(biāo)之一,計(jì)算方式為:撥入客戶(hù)服務(wù)中心的電話(huà)總數(shù)中客戶(hù)因等候時(shí)間過(guò)長(zhǎng)而掛斷的電話(huà)數(shù)目占總數(shù)的百分比)
例句:By choosing the right on-hold music , the company has reduced abandon rate by 50%.
通過(guò)選擇合適的等待樂(lè)曲,該公司電話(huà)掛斷率下降了50%。
2. absolute interest 絕對(duì)產(chǎn)權(quán),絕對(duì)權(quán)益
例句:The company has an absolute interest in the building.
該公司對(duì)這幢大廈擁有絕對(duì)產(chǎn)權(quán)。
3. academic smarts 學(xué)術(shù)方面的才能
例句:It’s not the usual way of thinking about it—academic smarts—IQ.
它不像人們一般所想的指學(xué)術(shù)方面的才能,或者說(shuō)智商。
4. accelerated learning 速成學(xué)習(xí)
例句:Accelerated learning shows that language learning can be fast, effective and enjoyable.
速成學(xué)習(xí)證明學(xué)習(xí)語(yǔ)言可以快速,高效,充滿(mǎn)樂(lè)趣。
5. access fee 使用費(fèi)
例句:They have cut the access fee long-distance providers pay to local phone companies.
他們削減了長(zhǎng)途電話(huà)供應(yīng)商向本地電話(huà)公司繳納的使用費(fèi)。
6. accident frequency rate 意外傷亡事故頻率(按每百萬(wàn)工作小時(shí)計(jì))
例句:Steps are being taken to cut down the accident frequency rate.
有關(guān)方面正在采取措施降低意外傷亡事故頻率。
7.accounts payable 應(yīng)付賬款
例句:Accounts payable is created when a firm deals with supplies who extend credit.
公司與供貨商交易時(shí)因其延長(zhǎng)信貸而產(chǎn)生應(yīng)付賬款。
8. accessory apartment 附屬房(個(gè)人獨(dú)立住宅中供出租的多余房屋)
例句:In other countries,accessory apartments are not just tolerated but encouraged.
在其他國(guó)家,租用附屬房不僅被允許而且受到鼓勵(lì)。
9.accommodation address 臨時(shí)通信地址
例句:Please write to my accommodation address.
請(qǐng)把信寄到我的臨時(shí)通信地址。
10. accounts receivable 應(yīng)收賬款
例句:Assets include cash, accounts receivable, inventory, property ,equipment and patents.
資產(chǎn)包括現(xiàn)金、應(yīng)收賬款、待銷(xiāo)存貨、產(chǎn)權(quán)、設(shè)備及專(zhuān)利。