abandon rate 掛斷率(衡量客戶服務(wù)質(zhì)量的指標(biāo)之一，計算方式為：撥入客戶服務(wù)中心的電話總數(shù)中客戶因等候時間過長而掛斷的電話數(shù)目占總數(shù)的百分比)
　　例： By choosing the right on-hold music, the company has reduced abandon rate by 50%.

　　absenteeism 曠工，缺勤
　　例：Improvements in working conditions helped to reduce levels of absenteeism.
　　absolute interest 絕對產(chǎn)權(quán)，絕對權(quán)益
　　例：The company has an absolute interest in the building.

　　academic intelligence 學(xué)術(shù)方面的才智
　　例：Phrases such as "solves problems well,""displays interest in the world at large,""accepts others for what they are,""admits mistakes,""is goal oriented," and "converses well" suggest that people focus on the worldly side of intelligence, as opposed to just "academic intelligence.

　　academic smarts 學(xué)術(shù)方面的才能
　　例：It's not the usual way of thinking about it - academic smarts-IQ accelerated learning 速成學(xué)習(xí)　
　　例：Accelerated learning shows that language learning an be fast, effective and enjoyable.

　　access 1 使用，享用權(quán)　　　
　　例1： Access to these files is restricted.
　　2 : Students have free access to the library's scientific literature.
　　access 2 進(jìn)入　
　　例：Its acquisition of the group will allow it to gain access to France's railway business.
　　accommodation 1 適應(yīng)性調(diào)節(jié)　
　　例：Legislation requires employers to make reasonable accommodations for the handicapped in hiring and other ways.

　　accommodation 2 (應(yīng)急的)短期貸款　
　　例：We're going to request a short-term accommodations from the bank to cover these payments until we can find other funds

accessories 裝飾品，首飾，衣飾　
　　例1：I would like to thank you for the interest you expressed in our range of children's and teenage fashion sportswear and accessories.
　　例2：As Potter-mania sweeps the nation, add a magical touch to your mobile with these fun Harry Potter-themed phone accessories.

　　accessory apartment 附屬房(個人獨立住宅中供出租的多余房屋)
　　例：In other countries, accessory apartments are not just tolerated but encouratged.Britain and Germany, for instance, offer tax breaks to homeowners who rent out portions of their houses.

　　accident frequency rate 意外傷亡事故頻率(按每百萬工作小時計)
　　例：Steps are being taken to cut down the accident frequency rate.
　　accident report book 事故記錄本　

　　access fee 使用費　
　　例：They have cut the access fee long-distance providers pay to local phone companies.

　　accommodation address 臨時通信地址　
　　例:Please write to my accommodation address.

　　account 1 賬戶　
　　例:When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit, it will attract interest at about 5 per cent.

　　account 2 客戶,生意往來關(guān)系　
　　例:The firm is one of our major accounts.

　　accountancy 會計工作　
　　例: To her, accountancy was a means to find out about business and be paid at the same time.

　　accounts 1 賬目　
　　例:The financial director was accused of falsifying the company accounts.

　　accounts 2 會計部門 即 accounts department
　　例: She works in accounts.

　　 accounts manager 會計部經(jīng)理　

　　accounts payable 應(yīng)付賬款　
　　例: Accounts payable is created when a firm deals with suppliers who extend credit.

　　accounts receivable 應(yīng)收賬款　
　　例: Assets include cash, accounts receivable, inventory, property and equipment, and patents.

　　achievable 切實可行的,可達(dá)到的　
　　例: Your objectives should be relevant to the job you have applied for and achievable. acquire 購入,取得所有權(quán)　例: This is Cussons' newly acquired factory in Poland.

　　acquisition 收購　
　　例: The accelerated rate of globalisation has left companies desperately seeking overseas acquisitions in order to remain competitive.

　　across-the-board 全面,全體　
　　例1: They have decided to increase prices by 4% across-the-board.
　　例2: To save money, identify current problems, and make the old company more dfficient, the new president ordered an across-the-board examination of expenditures and operational procedures in every department.

　　action figure (仿真)玩具人,活動人　

　　activewear 運動服　
　　例: Lauren has been making activewear and basics like jeans and leather jackets for almost a quarter of a century.

　　activity 經(jīng)營項目, 經(jīng)營業(yè)務(wù)　
　　例: The main activities of the company are manufacturing computer components and direct retailing to consumers

Achilles' heel 原意為阿基里斯的腳踵,引申為致命弱點　
　　例: However, an Achilles' heel can usually be found that allows the headhunter to persuade them that they are, in fact, wanting to change.

　　acid test 決定性的考驗　
　　例: The acid test is whether or not somebody will actually buy the product.