商務英語必備1000字 Unit6:電話英語

communication 通訊

on the phone 電話英語

call center
電話客服中心
Adam had a job at a call center during his college years.
亞當大學時代曾在某家電話客服中心工作過。

call waiting
電話插撥
The new office phones have call waiting.
新辦公室電話有插撥功能。

caller ID
來電顯示器
My phone number is configured to block caller ID on outgoing calls.
我的電話設定撥出時不顯示號碼。

cell phone
手機
John uses his cell phone to send text messages to his friends.
約翰用手機傳簡訊給他的朋友。

cold call
陌生電訪；主動以電話推銷商品
As part of her job, Betty has to make cold calls to potential clients.
貝蒂必須針對潛在客戶進行陌生電訪，因?檳鞘槍ぷ韉囊徊糠幀?br />

cordless
adj. 無線的
Cordless phones allow you to move around freely while talking.
無線電話讓你在講電話時可自由移動。

dial tone
撥號音
The phone must be out of order if you can't hear a dial tone.
如果聽不到撥號音，電話一定是壞了。

directory assistance
查號服務
For English directory assistance, please dial 106.
英語查號服務，請撥106。

extension
n. 分機號碼
I'm at extension 123.
我的分機號碼是123。

long-distance call
長途電話
The phone company offers a flat rate for long-distance calls.
這家電話公司對長途電話提供統一費率。

payphone
n. 公共電話
Is there a payphone around here?
這附近哪?有公共電話？

receiver
n. 電話筒
On the third ring, I quickly picked up the receiver.
電話響了三聲，我急忙拿起話筒。

reception
n. 收訊；接收
I need to find an area with good reception to make a call.
我得找個收訊好的地區打電話。

telemarketing
n. 電話行銷
The telemarketing industry is growing in India.
電話行銷?業在印度正逐漸成長。

text message
簡訊
Do you often receive unwanted text messages on your cell phone?
你的手機是否經常收到不想要的簡訊？

toll-free
adj. 免付費的
Please call our toll-free number, 0800-080-123.
請撥我們的免付費電話 0800-080-123。

touch-tone phone
按鍵式電話
Most new telephones are touch-tone phones.
現在大部分新電話都是按鍵式的。

transfer
v. 轉接
Please hold the line while I transfer you.
請稍候，我幫您轉接。

voicemail
n. 語音信箱
Calls to your number are automatically forwarded to voicemail if you don't answer within 30 seconds
如果你三十秒內未接電話，來電會自動轉到語音信箱。

wrong number
打錯電話
Sorry, you have the wrong number.
抱歉，你打錯電話了。