Don't be direct
不要太直接。
We can say "May I speak to Mr.Bob?" "Could you hold on a minute please?"
盡量多用could would may,比如說,我可以找Bob接下電話嗎?你能稍等一下嗎?
Could you please repeat that ?
可以重復(fù)一下嗎?
Could you speak up a little please?
可以大聲一點嗎?
I'm sorry. Can you please slow down? My English is not strong.
不好意思,可以說慢一點嗎?我英語不好。
When you're on the phone, it's important to know if you should use formal or informal English.
打電話的時候,要注意正式用語和非正式用語的使用場合。
So you'll feel less nervous if you smile.
你微笑的時候,就不會那么緊張了。