Fast food giant McDonald’s and French supermarket chain Carrefour have apologized to Chinese consumers following the exposure of food safety scandals on Thursday. The two companies said they are willing to cooperate with government inspections to ensure the highest standard of food safety. Quick apologies are announced after a report exposed food safety problems at a Mcdonald’s branch in Beijing. Sophia Luan, Vice President of McDonald’s in China, said, "As a member of the managerial staff, I’m very sorry for the loopholes in our system. I apologize to our customers. From today, we will rectify operations of more than 1,400 outlets in China, not only this one." The food safety scandal was exposed on Thursday, showing that a McDonald’s branch in Beijing was selling fried chicken wings beyond the preset time limit, and worse still, dropped cutlets were directly picked up for use again. Investigators started probing the problems immediately. Yan Chuanyan, Food Safety Supervisor, said, "Trash cans in the operation room were not covered in time. The bread bases stored in normal the atmospheric temperature were mixed with groceries, which violates our rule; moreover, there were some damage to plastic bags of some bread bases, which led to food contamination." The branch has been closed until the investigation is complete. Meanwhile, Carrefour also made a apology after reports exposed the practice of labelling some poultry products with incorrect production dates. Standard chicken was also as the more expensive free-range variety. Xavier Bodenes, Head of Food Safety and Quality of Carrefour China, said, "Carrefour China knew about the case that happened yesterday. Carrefour apologizes, apologizes for the case that has happened, and apologizes to our customers about this incident." Carrefour China said it will enforce out serious punishments to people involved in this food quality case.
3•15晚會以“共筑誠信 有你有我”為主題,曝光了麥當勞、家樂福等一批國際國內大品牌侵犯消費者權益的行為。麥當勞回應向消費者誠懇致歉 即刻調查嚴肅處理。在麥當勞三里屯操作間發生了這樣一幕:一個包裝袋中的生牛肉餅翻落在地上,員工撿起來,沒有經過任何處理,就又放回袋子中備用。麥當勞緊急作出回應表示:“麥當勞中國對此表示非常重視,在此向消費者表示最誠摯的歉意。雖然這是一起個別事件,但這樣有悖麥當勞營運標準的情況是完全不能接受的,我們將即刻對該店進行調查,并嚴肅處理。